Effective Date: September 05, 2023

Protecting your private information is our priority. This Statement of Privacy applies to https://www.livebian.com/, and BIÂN, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to BIÂN include https://www.livebian.com/. The BIÂN website is a wellness club site. By using the BIÂN website, you consent to the data practices described in this statement.

Collection of Your Personal Information

BIÂN may collect anonymous demographic information, which is not unique to you, such as your:

• Age

• Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include:

• (a) registering for an account

• (b) entering a sweepstakes or contest sponsored by us or one of our partners

• (c) signing up for special offers from selected third parties

• (d) sending us an email message

• (e) submitting your credit card or other payment information when ordering and purchasing products or services

To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

SMS Communications & Consent

If you opt in to receive SMS or text messages from BIÂN, we may collect and store your mobile phone number, message content, and related metadata (such as timestamps, delivery confirmations, and interaction data) for the purpose of providing messaging services. These messages may include membership updates, appointment reminders, service notifications, event announcements, and promotional or marketing communications.

We do not sell, rent, or share SMS consent data with third parties, affiliates, or non-affiliates.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver messages on our behalf.

Message data is retained only as long as necessary to support messaging operations, comply with legal obligations, or resolve disputes.

Sharing Information with Third Parties

BIÂN does not sell, rent or lease its customer lists to third parties.

BIÂN may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, provide SMS services, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to BIÂN, and they are required to maintain the confidentiality of your information.

BIÂN may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

• (a) conform to the edicts of the law or comply with legal process served on BIÂN or the site;

• (b) protect and defend the rights or property of BIÂN; and/or

• (c) act under exigent circumstances to protect the personal safety of users of BIÂN or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by BIÂN. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the BIÂN website.

Use of Cookies

The BIÂN website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer.

Cookies help the website recognize returning users and save preferences. You may accept or decline cookies through your browser settings. If you decline cookies, you may not be able to fully experience all interactive features of the BIÂN website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage users to read the privacy statements of any site that collects personally identifiable information.

Right to Deletion

Subject to certain exceptions, upon receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and

• Direct any service providers to delete your personal information from their records.

We may not be able to comply with deletion requests where the information is necessary to:

• Complete a transaction or fulfill a contract

• Detect or prevent fraud or security incidents

• Comply with legal obligations

• Enable internal uses aligned with your expectations

• Exercise free speech or comply with applicable laws

Children Under Thirteen

BIÂN does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, you must have permission from a parent or guardian to use this website.

E-mail and SMS Communications

From time to time, BIÂN may contact you via email or SMS for announcements, confirmations, service-related communications, promotions, or updates.

You may opt out of marketing emails by clicking the UNSUBSCRIBE link included in each message.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

Message and data rates may apply.

Changes to This Statement

BIÂN reserves the right to change this Privacy Policy from time to time. We will notify you of material changes by updating this page and/or by providing notice via email or the website. Your continued use of the website following changes constitutes acceptance of those changes.

Contact Information

BIÂN welcomes your questions or comments regarding this Privacy Policy.

BIÂN
600 W Chicago Ave Suite 001
Chicago, Illinois 60654

Email: bian@livebian.com
Phone: (312) 625-0845

TERMS OF SERVICE – SMS MESSAGING

By opting in to receive SMS messages from BIÂN, you agree to receive recurring text messages related to your relationship with BIÂN, including but not limited to:

• Membership updates

• Appointment and scheduling reminders

• Event notifications

• Account or service-related communications

• Promotional or marketing messages

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-enroll.

For assistance, reply HELP or contact us at bian@livebian.com.

Carriers are not liable for delayed or undelivered messages.

Participation in SMS messaging is not required as a condition of purchase or membership.