1. What is BIÂN Medical?
BIÂN Medical is a comprehensive concierge medical practice that provides personalized care for both acute and preventive health needs. Our approach integrates primary care with access to specialized practitioners, ensuring our members receive holistic, tailored healthcare.

2. What services does BIÂN Medical offer?
We offer a wide range of services, including:
- Acute care for illnesses and injuries
- Preventive health screenings and wellness programs
- Chronic disease management
- Women’s and men’s health services
- Weight management and nutrition counseling
- Eastern medicine and integrative therapies
- Access to on-site lab work, referrals for diagnostic imaging and specialized treatments when needed.  
- IV's and boosters

3. How is BIÂN Medical different from traditional medical practices?
Our concierge model ensures continuous access to a private physician, extended appointment times, and a team of experts dedicated to optimizing your health. We combine state-of-the-art medical care with a wellness-focused approach for a truly personalized healthcare experience.

4. What does BIÂN Medical membership include?
The $3,6000 Annual Membership includes:
- Personalized care from a dedicated primary physician
- Extensive annual physical  
- Continuous and direct access to your primary care provider
- Expedited scheduling of in-office visits when needed
- Access to on-site lab work, referrals for diagnostic imaging and specialized treatments when needed.  
- Coordination of all your healthcare needs within and outside of BIÂN
- Integrative wellness referrals with in-house providers for nutrition, eastern medicine, chiropractic, physical therapy, and mental health when appropriate.

Additional fees include any ancillary services with referral providers, IVs & booster shots, office visits ($30 per visit outside of the annual physical), and at-cost lab fees for labs ordered outside of our standard lab panel.  

5. Can non-members use BIÂN Medical services?
BIÂN Medical services are exclusive to BIÂN Concierge Medical practice members to ensure the highest level of care and availability. You do not need to be a member of the BIÂN Wellness Club to enroll.  

6. Is there an initiation fee for BIÂN Medical?
Membership fees include access to BIÂN Medical services; additional initiation fees may apply for joining BIÂN as a club member.

7. How do I schedule an appointment?
Members can schedule appointments through our medical concierge team by contacting medical@livebian.com or texting/calling 872.269.1009.  

8. What if I need medical advice outside of regular business hours?
BIÂN Medical provides continuous remote access to your physician for urgent care needs. You can connect via phone or our secure messaging system.

9. Can BIÂN Medical coordinate with my existing specialists?
Yes, we work closely with external specialists and healthcare providers to ensure seamless care coordination and optimal outcomes.

10. Does BIÂN Medical accept insurance?
BIÂN Medical operates on a membership model and does not bill insurance for membership dues.  

However, PPO-plan health insurance operates as it normally would for coverage of things like specialist referrals, diagnostic procedures, imaging studies, medications, and ER visits.  Within BIÂN, certain ancillary services (PT, chiropractic, acupuncture, nutritional counseling) may be covered by insurance; our staff can provide a superbill or other information if needed for you to facilitate with your insurer.

11. Are additional services covered by the membership fee?
Some services, such as advanced diagnostics or external specialist consultations, may incur additional costs. Our team will provide full transparency regarding any fees.

12. What specialized services are available at BIÂN Medical?
Our team includes experts in nutrition and naturopathy, mental health, physical therapy, chiropractic, and Ayurveda by referral of your provider at BIÂN Medical.

13. Can BIÂN Medical help with weight management?
Yes, we provide customized weight management programs, combining medical expertise, FDA-approved medication therapy when appropriate, nutritional guidance, and fitness guidance planning tailored to your goals. For those who are members of the wellness club, there is a close collaboration between all of your providers.

14. How does BIÂN integrate Eastern and Western medicine?
We blend evidence-based Western medicine with integrative therapies if applicable to your treatment plan like acupuncture, herbal medicine, physical therapy, nutrition, and mental health referrals, offering an integrative approach to health and well-being.

15. How do I join BIÂN Medical?
To become a member of the BIÂN Medical practice, you can simply email medical@livebian.com, call 872.269.1009 or following our inquiry link here.  

16. Can I tour the facilities before committing?
Yes, we encourage prospective members to schedule a tour and a meet and greet with our providers for that personal touch! You may schedule a meet & greet and a tour through our medical concierge team by contacting medical@livebian.com or texting/calling 872.269.1009.